Redefine Customer Relationships with NetSuite CRM+
NetSuite Customer Relationship Management (CRM) software is the only cloud solution that delivers a real-time 360-degree view of your customer.
NetSuite CRM provides a seamless flow of information across the entire customer lifecycle from lead through to opportunity, sales order, fulfillment, renewal, upsell, cross-sell, and support.
Sales Force Automation
Unlike other solutions, NetSuite's Sales Force Automation (SFA) software gives your sales team unprecedented visibility into every aspect of the customer relationship, including support cases and back-office information such as contracts and inventory. With real-time dashboards, sales reps and managers gain better insight to sell, upsell, drive renewals, and properly set customer expectations.
Partner Relationship Management
NetSuite Partner Relationship Management enables real-time information flow that enhances visibility, boosts collaboration between you and your partners and creates a conduit between partners and your organization.
NetSuite gives you full control over every element of the partner-focused sales and marketing process, including joint marketing campaigns, lead management, sales forecasting, pipeline management, order processing, and partner commissions and royalties. NetSuite’s integrated CRM solution lets you successfully execute a channel strategy while realizing many benefits in terms of expanding revenue, reach and solution augmentation.
Sales forecasting can often be a mystery to your management team, but NetSuite CRM+ takes the guesswork out of forecasts with real-time sales data, complete visibility into opportunities, and a rich set of forecasting tools. Probability-based forecasting offers weighted measurement of pending opportunities, quotes and orders, with the ability to make necessary adjustments as deals progress. NetSuite CRM+ also provides a system of checks and balances that triangulates the sales forecast into a single dashboard view.
NetSuite's comprehensive support for mobile devices—iOS, Android and Windows Phones—ensures that your business users get real-time access to the information they need, whether it's the latest metrics, calendar information, customer details or more. And, because NetSuite is cloud-based, you can empower your workforce with mobility to log in anytime, anywhere.
Streamlines lead-to-cash processes.
Elevates productivity across the organization with a 360-degree view of your customers.
Improves sales performance through forecasting, upsell and commission management.
Manage global sales and services organizations.
Increase sales predictability with real-time forecasting.
Fine-tune forecast accuracy by creating forecast categories and entering a sales range for each open deal.