Posts tagged management
The ⅓ + 1 Rule: The Key to Consensus

Everybody out, the building is on fire!

I am sure it has happened to us all at some stage in our lives! The smoke, fire or security alarm goes off in a building, and as logical, well rounded, mindful adults, with a focus on being responsible, we sit and look around us to try and understand if;

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Dealing with Dissatisfied Customers

At one point, we have all either been a dissatisfied customer or have had to deal with a dissatisfied customer. You may agree, that one of the most frustrating things about being a dissatisfied customer, is usually not the issue that has caused you to be dissatisfied, but how the issue is dealt with.

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How To Be An Effective Problem Solver

The ability of any leader can often be summarised by the size of the problem they can solve. This is what makes great leaders so valuable to the organisations they work for, they solve problems in their individual areas, that otherwise, would remain unresolved.

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How Leadership Inspires the Culture of a Company

There are so many resources around good company leadership, but how do we know which resources are innovative, providing us with a structure to really impact our company? The real question I have begun to ask myself when reading leadership content is “Does this content have an impact on the company as a direct result of the change of the individual?” To me, true leadership material should not only impact the leader, but impact the relationships he/she has, the business they work for and the lives they encounter.

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5 Key Negotiation Skills

Negotiating occurs in everyday life, but nowhere is it more critical than in business. Poor negotiation can ruin a company just as quickly as losing key customers. While most negotiating skills can seem like common sense, it's not uncommon to get caught up in the emotion of the moment and end up ignoring their basic instincts.

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