It's that time of the year again
Everyone is preparing for Christmas, excited about time off, then there are SME owners, managers, and business leaders, unplanned, unprepared, and unaware of what setbacks will come with this year’s holiday season! It’s safe to say we have all been there, and even safer to say we have all learnt from previous mistakes, but for all those that have begun panicking about the Christmas holidays already, here is a brief 5 point list that can help you on your way to a far more relaxed Christmas season!
Plan ahead. Every festive period brings similar problems both in terms of IT and personnel issues. A major setback for many organisations is the loss of resources due to holidays over the Christmas period. Don’t create a stressful Christmas for yourself by not planning. Many managers don’t plan or stay informed around employee leave, and it often creeps up and throws a spanner in the works. Be ahead, and be prepared, your staff deserve their time off, but you also need to keep the business ticking over.
Automate. One of the beauties of modern day technology is that we no longer need to be present and working, for activates to continue. This is an especially important factor for your sales and marketing efforts. Whether it’s your social media posts or your email marketing, there are plenty of high-level tools (some even free) that allow you to be active even when not present. One of our favourite tools is Buffer. Buffer allows you to schedule your social posts over the time you are off means that you can rest assured you are still engaging your audience, even when you’re not in the office.
Be prepared. While your staff will understandably want to be left alone during their holiday, be ready for any emergency, be it a client issue, or a technical issue, have several key staff's contact details on hand to contact in the case of an emergency.
Switch off. Turn off all power, lights or non-essential servers during the holiday season. Not only will you be saving money, but also doing a little good for the environment
Communicate. If you’re planning on closing the office at any time over the Christmas break, make sure your client are aware of this. Another part of preparation is to brief your clients on the process of contacting you in the case of an emergency. You would be amazed at how many organisations have no documented means for clients to report an issue when the entire office is shut.
All in all, it’s safe to say that there are plenty of more things you will need to account and plan for over the Christmas period, but the 2 main things that you should maintain are these;