As fast-growing companies achieve greater market penetration, gain more customers and their organization grows, they often run into a wall where internal processes struggle to keep up with continued demand. The key challenge to supporting that growth is laying the groundwork to scale the business effectively and efficiently while maintaining customer service and support.
When starting out, most companies solve problems in the quickest, cheapest ways possible, which over time, leads them toward one of the biggest pitfalls for growing organizations—using multiple standalone business applications for varying departmental functions in an ad hoc manner. As the business and its complexity grow, these disparate systems create operational inefficiencies that can be detrimental to the bottom line, damage the customer experience, and impede the company’s ability to reach its full potential.
This white paper covers the types of inefficiencies caused by running disparate business solutions and systems for different departments and how a software platform that unifies critical business processes helps companies grow more rapidly and profitably.
Chapters covered within this white paper are as follows;
Inefficiencies of a Standalone System Architecture
Comparing the Suite to a Standalone System
Process Efficiency Across the Organisation
Real-Time Visibility and a Unified Customer View
Significant IT Time and Cost Savings
Accelerated Growth and Expansion
This paper reviews numerous case studies of companies that switched from disparate software systems to an integrated software suite and also covers analysis by independent industry expert, Nucleus Research, of customers’ ROI from using an integrated software suite.