Basic NetSuite Terminology

There is nothing more frustrating than having an all singing, all dancing, bells and whistles solution, yet not have a clue what the terminology surrounding the product really means. That's why we have pulled together this brief article outlining some of the more frequently asked questions when it comes to the terminology around NetSuite. When it comes to a business software solution, it's important to not feel daunted by words and phrases you may not be used to.

Like I said, this is a list of some basic FAQ's when it comes to terminology, and we will expand upon this article as time goes on!


NetSuite Terms



Refers to specific users, roles or groups who have access to certain files or forms. You can select an audience on the Audience subtab on applicable NetSuite records


You can set up and manage campaigns when you enable Marketing Automation. A campaign can include a series of marketing efforts such as emails, phone, direct mail, printed advertisement, used to achieve a certain objective.

Centre (Center)

For each user, NetSuite displays a set of tabbed pages, called a centre, based on the users assigned role.

Centre Tabs (Center Tabs)

The centre tabs are displayed along the top of your NetSuite page, based on the centre and role that has been assigned. These should provide the user with pages and links they need to do their job.


A way to separate and track records such as financials. Classes can be set up for each account type and can provide the ability to track the financial performance of each class over any given period of time.


Comma Separated Value. A file you can use for importing and exporting data in and out of NetSuite.

Custom Form

A form that you can modify with specific subtabs and fields that are based on the needs of your business


Each centre tab can have their own dashboard (with exception to a few). A dashboard contains portlets which show accurate real-time information, relevant to you.


Entity records are records which define people or organisations.


The process of transferring data from NetSuite into another program.

Financial Statement

A report that summarises an organisations financial positions. Financial statements include the balance sheet, income statement, and statement of cash flows. In NetSuite financial statements differ from other available financial reports in the following ways; they group data by financial sections, they store report characteristics in layout, and they have a specialised customisation interface, the Financial Report Builder.

Income Statement

A financial statement that shows an organisations revenues, expenses and net income over a period of time (profit and loss statement, earning statement).


A role is defined access given to a user to allow them to only see information relevant to them and their job.


A sandbox is a copy of your production or live environment. It allows you to test in an account which will not put your live data at risk.


Did we miss anything?

So there we have, the main group of questions we receive around decoding NetSuite terminology. If you have anything you would like to add to this list or another term you would like clarified, please feel free to ask in the comments section below. If this has helped you please let us know, and also think of bookmarking this page, we will add to this list over time, and ensure its kept up to date and relevant!


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