The Order Management Strategies for Efficiency and Growth survey report is a joint study
by NetSuite and Oz Development, providing benchmarks and associated recommendations
to small and medium-sized businesses on how to optimize operations to help grow their
business. The study covers three major areas:

  • Strategic initiatives and priorities including growth
  • Operational metrics to assess company efficiency
  • IT infrastructure to support automation, control and visibility

This benchmark study is based on a survey of more than 200 U.S. companies in the
manufacturing, wholesale distribution and retail sectors. Manufacturing companies
and wholesale distributors made up the largest segments at 29% each, while 19%
of respondents classified themselves as mixed-model companies operating in all three
segments. Nearly 33% of companies had annual revenues of $20 million or greater. 

Order Management Strategies for Efficiency and Growth
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